Privacy Policy

Pinto Technologies, Inc. ("Commos," "we," "us," or "our") operates the Commos voice AI platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, or products. Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.

We may collect the following categories of information:

• Account information: name, email address, company name, billing details, and other registration data you provide when creating an account.
• Usage data: information about how you interact with our platform, including call logs, transcript data, feature usage, and session metadata.
• Call data: audio recordings and transcriptions processed through our voice AI services on behalf of you and your customers.
• Technical data: IP addresses, browser type, device identifiers, operating system, and referring URLs collected automatically via cookies and similar technologies.
• Communications: messages you send us directly, including support requests and feedback.

We use the information we collect to:

• Provide, operate, and improve the Commos platform and its features.
• Process transactions and send related billing and account information.
• Train, evaluate, and improve our AI models and voice processing systems, using aggregated and de-identified data where possible.
• Respond to customer support requests and communicate service updates.
• Monitor platform performance, detect fraud, and ensure security.
• Comply with legal obligations.

We do not sell your personal data. We may share information with:

• Service providers: third-party vendors who assist us in operating our infrastructure, processing payments, or providing analytics, each bound by confidentiality obligations.
• Business transfers: in connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.
• Legal requirements: where required by law, regulation, or valid legal process, or to protect the rights, property, or safety of Pinto Technologies, Inc., our users, or others.

We retain your data for as long as your account is active or as needed to provide services. Call recordings and transcripts are retained according to the terms of your service agreement. You may request deletion of your data at any time by contacting us at founders@commos.co.

We use cookies and similar tracking technologies to analyze usage patterns and improve our platform. You may configure your browser to refuse cookies, though some features of the service may not function properly as a result.

We implement industry-standard technical and organizational measures to protect your information, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal data, or to object to certain processing activities. To exercise these rights, contact us at founders@commos.co.

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated effective date. Your continued use of our services after any changes constitutes your acceptance of the revised policy.

For questions or concerns about this Privacy Policy, please contact:

Pinto Technologies, Inc.
Operating as Commos
founders@commos.co